Billing help

Trial, renewal, cancellation, refunds.

Thalos Documentary Ltd · Larnaca, Cyprus · Effective 2026-02-17

Everything about what you pay, when, and how to stop. No surprises — that is the point.

Free trial

Every plan starts with a 7-day free trial. You are not charged during the trial. If you cancel before it ends, you pay nothing.

Renewal

After the trial, your membership renews automatically at the plan price you chose, monthly or annually, until you cancel. Annual is £72/yr (Daily) or £120/yr (Archive); monthly is £7 or £12. The exact amount is always shown before you subscribe.

Cancellation

Cancel any time from your account, or by emailing [email protected]. Cancelling before the trial ends means no charge. Cancelling a paid plan stops the next renewal; you keep access until the end of the period you’ve paid for.

Refunds

Paid plans include a 7-day money-back guarantee on your first charge. If watchcast isn’t for you, email [email protected] within seven days of that charge and we’ll refund it. See the full Refund Policy.

Payment security

Payments are processed over an encrypted connection. We do not store full card numbers on our own servers.

Checkout opens after subscription setup is connected. Until our payment provider is fully connected, the Subscribe button shows a clear setup notice rather than taking a payment.

Still stuck?

Email [email protected] and a person will reply. Company: Thalos Documentary Ltd, Earos 15, Apt 303, 6041 Larnaca, Cyprus.